Personal+Communication

​​ = = =By: Joe S., Joe K., Matthew M., Geo R., Kyle L., Dan S., Connor R., Mike C., Preston L., Robert P.= = = =Personal Communications = =media type="youtube" key="6a_KF7TYKVc" height="344" width="425" = =__Essential Questions:__ =  -How does Web 2.0 change the way people meet and communicate? -How are companies using Web 2.0 to their advantage?

=__1.__How is Web 2.0 changing the way people meet and communicate in our society today?= Web 2.0 changes the way people communicate by creating social networking websites. This is the prime component of the new way people communicate. It has brought to the world a new, innovated way to send a message to people. It also allows people to keep "in touch" no matter what is happening. For example, before Facebook and Myspace, people would play "phone-tag" with each other to stay in contact because there weren't very many other ways to keep in touch. It is much easier, using social networking sites, with Web 2.0 to send someone a message via Facebook, MySpace, Skype, or any number of other social networking sites because they are checked more frequently than any other form of contact. Facebook, Twitter, Myspace, and other social networking sites have created groups on topics that allow people to discuss, comment and post pictures on the common themes. For example, while browsing Facebook you see a favorite show you liked as a child. You can join the group and discuss with people all around the world about past episodes, pictures relating to the show, and video clips of the show. As you can see, social networking sites, not only effect personal communications, but life in general. Without these sites and tools, our world would be much less unified. By: Matthew McIntyre, Connor Rooney, and Dan Sherry

Another Web 2.0 feature enables people to communicate through entertainment. People communicate through messages, audio chat rooms, or even playing in the same games as their friends. Whether it is through Xbox Live or Playstation Online there are many ways to communicate. For example, if people were playing the same games on Xbox Live, they could play together friends in what is called a "party". This means that people can communicate with each other while playing a game at the same time. If I was playing an Xbox game, when you would arrive at the main menu, an icon would appear saying, "Friends playing this game". I could simply click the icon and join their game. (For more information see: Beth Gallaway's //The Future of Gaming// - under article links). By Joseph Southern  As social networking sites age and become old, they lose members. New sites arise and gain popularity, and the cycle continues. Over the years, social networking sites have worked in a cycle through time. Every site that comes out does at least or has at least one different tool than other sites. This explains why the internet has become so unsafe over the twenty-first century. With that being said, many people have created social networking sites that pertain just to family. Families enjoy these sites because they feel safe using it and they can keep in-touch with love ones. Believe it or not, these family websites are just as large, if not larger, than regular networking sites such as Twitter, Facebook, MySpace and others. By Joseph Southern

With all the positive changes that come along with personal communication over Web 2.0, comes some negative changes. One of the negative changes of personal communication is cyberbullying. As technology has become more and more involved in our lives, cyberbullying has become more and more frequent. It has forced us to create and pass laws involving internet communication and guidelines on what is inappropriate and what is appropriate. There have been many cases of cyberbulling. One case took place just a couple of years ago. In this case a 13 year old girl ended up commiting suicide because of some harmful messages sent to her. The state in which the girl had lived passed laws involving this issue, which thus led the way for other states to do the same. The passing of these laws has eliminated much of the negativity that can sometimes happen when people communicate over the internet. By eliminating the negativity, a more friendly and appropriate evironment in which people communicate is slowly taking shape. Cyberbullying had a negative change on communication over Web 2.0 at first but the gradully developed into creating a positive change by slowly attempting to eliminate cyberbullying. By: PJ Leisenring

Web2.0 is constantly introducing new tools that enable people to close distances between each other and communicate better using technology. With instant messaging programs such as Skype and AIM, people are able to share information and promote synergy. These programs, aside from making work more efficient, also allow friendships to arise between people between whom it would normally be nearly impossible to communicate. In this way, Web2.0 is an important new paradigm in social contacts and connections as well as simple business applications. By Joseph Kelly

There are many ways that Web 2.0 is changing the communication game, almost all of these tools being talked about by my fellow group members leaving not much left for me to write. But I will say that, in my opinion, face-to-face communicating or even talking on the phone might be a thing of the past. We see so often kids and even adults texting. It is much easier to do and also more fun. Also, we now see things like Clear, the Wi-Fi provider giving free coverage of Philly. Because of this, more people can use their laptops in public places and communicate with friends on Facebook, MySpace, Twitter and Oovoo. By Kyle Loughlin =__2.__ How are Companies using Web 2.0 to their advantage?= Twitter and Facebook are ways to communicate with others without seeing them in person. These two communication devices are being adopted by many companies in search of talking and finding out what the customer is thinking. Companies like BestBuy have a help desk but they also recently installed a Twelpforce on Twitter which allows the customers to talk with other customers in order to find out if a product is right for them or even help on a certain question they need. This helps out the customers because instead of calling the customer support and waiting forever to find out an answer to a question they can just enter their Twitter ID and find the answer within a couple of minutes. On top of helping the customers this idea of having twitter and customer support combined helps the certain companies using it because this allows them to think like the customer, being able to adjust the product for the desires of the customer. "Social media won't replace the help desk, however, she believes, it is transforming it." (Troutman Kelby) (From the article "Social Media Helps Out the Help Desk") By Michael Cherry

Currently, major companies have been using Web 2.0 tools to advertise, provide support, and connect with their customers. Companies such as Honda, Best Buy, and J.C. Penny are using Facebook, Twitter, and Myspace. Best Buy set up a support center on Twitter where people can go to get customer support. People can help set up a GPS, phone, or get help setting up TV sets. J.C. Penny is using Facebook to attract customers through sales you can get if you are friends with them on Facebook. This attracted customers. Honda has made a site on Facebook to share Honda experiences and post pictures of their cars. However, it did not boost sales but allowed Honda owners to share their experiences. Though all compaigns on Facebook, Twitter, and Myspace don't end up positive, it attracted interests in companies and built a stronger community for the followers of their company. By Connor Rooney

To go specifically into gaming, computer games like World of Warcraft, and X-box and PS3 games like Call of Duty, have been enhanced by the addition of Web 2.O. Now, someone can communicate through the game. This addition has also helped game the gaming industy as well because sales are rising, and are expected to continue to rise. (The Future of Gaming) By Joseph Southern  Companies put links on their website to help consumers and customers post their thoughts and opinions directly to Facebook and Twitter without leaving the page they are currently on. This can help the company because they can read the comments and make changes apporiatly with the comment. By Kyle Loughin =__Article Links:__= = Gallaway, Beth "The Future of Gaming." //School Library Journal// 55.11 (2009): 21. //MasterFILE Premier//. EBSCO. Web. 11 Nov. 2009. (Joe Southern) = = Goldsborough, Reid. //Teacher Librarian//. Apr2009. Vol. 36 Issue 4, p64-64, 1p. Print (Matt McIntyre) = = = =Grensing-Pophal, Lin. "Social media helps out the help desk.(Company overview)." EContent. 32. 9 (Nov 2009): 36(6). Student Resource Center - Silver. Gale. Saint Joseph Preparatory School. 7 Dec. 2009 [] = = = =Scott, Paul. "Web 2.0 Tools". webreference. WebMediaBrands, Inc., December 18, 2008. Web. September 28, 2009. [] (Kyle Loughlin) = = = =MacMillan, Douglas “The Family That Facebooks Together…” //BusinessWeek Online//(2009):2. //Master FILE Premier.// EBSCO. Web. 17 Nov. 2009. [] = = = =Charnock, Elizabeth. "How To Prevent Cyberbullying? Monitor" //SF Gate// Herst Communications INC. December 18, 2009 [] (PJ Leisenring)   =